25.14.1
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Customer Analytics

Jacqueline Chay

Earners gain an overview of key areas of customer analytics: descriptive analytics, predictive analytics, prescriptive analytics, and their application to real-world business practices. Earners of this badge have an overview of the field of analytics so that they can make informed business decisions. It is an introduction to the theory of customer analytics and is not intended to prepare learners to perform customer analytics.

Skills / Knowledge

  • Customer Analytics
  • Decision-Making

Issued on

July 30, 2023

Expires on

Does not expire