25.6.19
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Leadership in the Age of Digital Disruption

The main objective of Leadership in the Age of Digital Disruption is to provide learners with a framework that they can use to create a competitive strategy to survive and thrive in today’s — and tomorrow’s — marketplace. The lessons taught in this 4-week certificate course can be applied to a myriad of industries and shifting markets. Taught by internationally-recognized retail expert and scholar, Barbara Kahn, this management certificate is designed to help you achieve your business goals. Discover the Kahn Retailing Success Matrix and the secrets behind the success of retailers like Amazon and Walmart. Learn how successful brands have differentiated themselves by creating an exceptional customer experience. Most importantly, learn how you can leverage your leadership advantage to gain a competitive edge in the business world in response to digital disruption in the retail industry.

Skills / Knowledge

  • Digital Disruption
  • Retailing
  • Customer Experience
  • Omnichannel
  • Branding